Refund Policy and Disclaimer
Last Updated on September 15th, 2022
We're confident you'll love this book/challenge/course! However, if you didn't improve after completing our program, we are offering a 365-day 100% money-back guarantee. Let us know and we'll give you a refund, subject to the terms and conditions below:
If you feel like you didn’t learn or improve, you are eligible for a refund after completing a minimum of 50% of the course/book. You will be asked to provide proof of your work and answer a survey about the course and our team will review and make a decision within 14 days.
Sheet music purchased together with the course and VIP access to the Facebook/Discord private groups are not refundable since these are non-tangible, digital files. Other digital products that are offered at a promotional rate for a limited time are not eligible for a refund.
The course/program curriculum/book table of contents is published on the website on the sales or purchase page. This should allow you to decide whether the course suits you. Change of mind is not eligible for a refund.
Not attending a challenge or not using a course is not eligible for a refund. In both cases, challenges and courses are offered either as live video sessions and on-demand videos or just as on-demand videos.
Login issues can be addressed easily, let us know as soon as possible. We have the best customer support team ready to assist you. All refund requests due to login issues (forgotten username and password, can't reset the password, did not receive a confirmation email), do not qualify for a refund.
All resources are in digital format. These are uploaded in the membership site and do not involve shipping of CD/DVDs/Books. Refund requests due to different expectation (e.g physical CD/DVD/bonuses) internet loss, and other issues are not eligible.
The course is best viewed in a desktop/laptop, accessing from a mobile device should not be a problem since the site automatically adjusts the contents according to the device you use. Device compatibility is a buyer’s responsibility and does not entitle a refund should the technical issue arise due to compatibility.
Once your refund request has been approved, you will lose access to the membership site and its materials including access to the Facebook private group page along with access to videos, bonuses, and any applicable discount availed during the purchase.